About Me

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Tampa, Florida, United States
9 year US Army veteran I break out my service time as follows: 6 years in Military Intelligence and 3 years as a Cavalry Scout. I went into Electronics repair for 10 years and for the last 5 years I have been a Project Manager and Lean Six Sigma Change Agent.

Tuesday, December 6, 2011

Episode 19 USPS VOC

Well United States Postal Service has announced that they are cutting back on a lot of things. The next episode I intend on using this to talk about managing change and keeping a hand on your customer. The problem is the unique situation of the USPS and some other items that will cause some problems in change.